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AIRBNB CLEANING SERVICE

TURNKEY SERVICES WITH AUTOMATED SCHEDULING

At Eco Echo, we understand that running a short-term rental can be both stressful and time-consuming. That's why we've designed a turnover cleaning service to be completely pain-free. We work with dozens of hosts in the Norwich, and Norfolk area. We can help you automate the cleaning scheduling process and provide recommendations to maximize your Airbnb's revenue.

Airbnb Cleaning Services

When sharing your place with visitors, you may need to freshen it up before your next guest arrives. Fortunately we offer a range of Airbnb cleaning cleaning services for you to choose from. Do you want your place NEAT & TIDY, SQUEAKY CLEAN, or IMPECCABLE? 

It’s a great way to get great reviews, plus create an impression that lasts! 

In conjunction with any Airbnb cleaning service we also offer full Airbnb Linen services to satisfy your hosting needs. 

Our dedicated Airbnb cleaning services will help you get five star reviews for cleanliness. With great reviews, you are building your reputation on Airbnb as a trusted host with guests more likely to book your place. 

What's more is that we use eco friendly products. Being green and environmentally conscious is not hard, but it makes a big difference for the environment as well for your and your guests' peace of mind knowing that the place is free from nasty chemicals. 

Ready to book your Airbnb Cleaning Service?

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Why Become an Airbnb Host?

Becoming an Airbnb host is a great way to connect with people from all over the world. Most importantly, it’s an excellent way to supplement your income. When you are an Airbnb host, you are held to high standards of service and quality and the pressure to uphold those standards can be felt from the travelers whom you are hosting, as well as Airbnb. House cleaning is very important since cleanliness is right at the top of the list of standards that a host must meet. In fact, hosts who consistently receive negative marks for cleanliness may be subject to penalties.

Keeping up with your rental can be a time-consuming and exhausting job. Changing linens, wiping down countertops, cleaning bathrooms, mopping and vacuuming can take a lot of time. Doing so in between bookings is mentally and physically challenging. And, if you have a high turnover, you’ll be too busy cleaning and too tired to take care of your guests like they deserve. House cleaning is only one part of the job of being a host. It is your responsibility to make sure your guests are happy and comfortable during their stay. If you’re busy cleaning, you are going to end up neglecting your guests and with that you take the risk of receiving negative feedback from those guests.

The way we travel is different now, and many of you have told us you want more guidance from Airbnb around how to help protect yourselves, your loved ones, and your guests from COVID-19. Government authorities are also looking at cleaning practices in the home sharing sector as they create guidelines to reopen and protect their communities.

 

As the pandemic continues, it’s important that we all do our part to help curb the spread of COVID-19. With this in mind, we rolled out mandatory safety practices that everyone in the Airbnb community will be asked to follow starting October 12, 2020.

COVID-19 safety practices

 

Based on guidance from experts such as the U.S. Centers for Disease Control and Prevention, all hosts and guests must now agree to wear a mask or face covering when interacting in person and maintain 6 feet (2 meters) of distance from each other at all times. Hosts are also required to follow Airbnb’s five-step enhanced cleaning process between each stay. Learn more about the COVID-19 safety practice

 

The five-step enhanced cleaning process  

Hosts of accommodations must agree to follow the five-step enhanced cleaning process. This is based on Airbnb’s cleaning handbook, which was developed in partnership with leading hospitality and medical hygiene experts. To take the guesswork out of cleaning—and to help you reduce the chances of spreading disease during the COVID-19 crisis and beyond, we’ve created a process with clear steps, so you’ll know exactly what to do and when to do it.

  • Step 1: Prepare
. Proper preparation can help you and your team clean more efficiently and more safely

  • Step 2: Clean
. It’s important to start by removing dust and dirt from surfaces, such as floors and countertops

  • Step 3: Sanitize
. Use chemical disinfectants to help reduce the number of bacteria on high-touch surfaces, such as doorknobs and TV remotes

  • Step 4: Check
. Refer to the the checklist for each room for best practices on how to clean and sanitize different spaces

  • Step 5: Reset
. 
To help prevent cross-contamination, it's important to finish cleaning and sanitizing a room and wash your hands before replacing items for the next guest

Once you commit to the cleaning process, you’ll get a special highlight on your listing page.

Learn how to tell guests about your cleaning process

Step-by-step checklists and education

To help you follow the five-step process, you can refer to the cleaning handbook, which has detailed information on how you can implement each of the steps along with cleaning checklists for every room in your space. We’ve also included COVID-19-specific recommendations, like how to help protect yourself while cleaning.

Please keep in mind that the cleaning process may be updated over time as expert guidance evolves.

We know this process will add time to your cleaning routine. But by committing to follow the five-step enhanced cleaning process between each stay, you’re taking important steps toward protecting yourself, your guests, and the entire Airbnb community. And to make things easier, we've summarized what you need to know right here in the Resource Center.

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If you’re an Airbnb host with a list of happy guests, then you are likely accommodating several guests per month. This is especially true during the spring and summer months when people are doing a majority of their traveling for vacation. It can be difficult to keep up with all your duties when you are constantly checking guests in and out. When guests stay in your home, they are going to hold you to the same high standards that they expect from a hotel. The only problem is you don’t have a professional cleaning crew like a hotel has. And, if you’re operating alone, the amount of cleaning and getting ready for the next arrivals can be overwhelming.

During busy times when you’re dealing with back-to-back bookings it can be difficult for you to clean in between guests. Your schedule is, no doubt, busy and maybe you don’t have the time to prepare for incoming guests. Or, maybe you’re out of town and can’t physically be there to clean your home in preparation for the arrival of your new guests. You could possibly arrange to have family and friends to help you, but that is a long shot considering everyone has busy schedules. If you have no way of cleaning in between guests, you may have to turn business away and forfeit your revenue. Wouldn’t it be nice to sit back, relax and not have to worry about who’s going to do all the work involved in getting ready for the new guests? What a relief it would be to know that you never have to lose guests or profits. To ensure you have a steady stream of guests and never have to send anyone away, even if you can’t be there to do the cleaning, then you need our Airbnb maid services in Norwich and Norfolk area.

You can be confident that all your house cleaning needs are being met when you use our complete Airbnb turnover service. You can rest assured that your rental property will be scrubbed from top to bottom with the arrival of every new guest when you utilize our maid service. Just a few of the services we offer when we clean your home are:

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f you notice your property would benefit from special services, which might include cleaning the inside of the refrigerator, oven or cabinets, pet hair cleaning, hand wiping blinds, cleaning inside windows, doing one load of laundry or using special eco-friendly products, we can help you with this. You have the option to request these add-on services when they are needed.

In addition to keeping your property looking spectacular in between bookings, when you use our Airbnb cleaning service, you can also schedule periodic deep cleanings. Such a deep clean is like spring cleaning for your rental. It is something that should be completed periodically to ensure your property is in top-notch condition at all times. The services we provide during a deep clean are extensive and thorough. When we perform a deep clean, we will do the following, in addition to our standard cleaning services:

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When you use our Airbnb cleaning service, you can also be confident that we will keep an eye on supplies and alert you when they get low. For instance, one of the first things guests will do when they arrive is go to the bathroom. You can bet your guests will not be happy if there is no toilet paper. We make sure this doesn’t happen and that supplies are stocked and ready for every guest upon arrival. You might think you can take care of restocking essentials, such as paper towels and toilet paper. But, it is easy to slip up. And, when you do, your guests will notice immediately. Don’t take that chance. Our professional maid service will ensure your guests are happy from the moment they arrive until they check out.

If you want a house cleaning company that will take care of you, your property and your guests, then look no further than our Airbnb cleaning service in Norwich, Norfolk. We will inspect your property in between guests and report any damage that we find. We will do a walk-through after each guest checks out and ensure there is no damage. If we do find something wrong, we will report it to you immediately so that you can take care of the situation. Although it’s unpleasant, every Airbnb host will have to deal with damages from time to time. It’s just part of the process of renting out your property.

Failing to recognize damages could lead to:

  • Further damage 

  • Future guests who are dissatisfied

  • Negative reviews from unhappy guests

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Guests care about cleanliness—from the supplies you’re using to the extra steps you’re taking, they want to know what you’re doing to help keep them safe. And they’re not the only ones. Government officials and policymakers are focusing on cleaning practices like never before in an effort to protect their communities once businesses open up again and travel resumes.

It’s no wonder so many of you have been asking for more guidance around how to clean and sanitize your spaces. It was one of the top requests in our recent listening sessions with hosts from around the world, and cleaning tips continue to be a popular topic in Community Center discussions and here in our Resource Center.

So we developed the five-step enhanced cleaning process, which helps hosts like you clean more effectively during COVID-19 and beyond. The five-step process is based on Airbnb’s cleaning handbook, which was created in partnership with experts. We know it can be difficult to adopt a new cleaning routine, which is why the comprehensive handbook includes expert-backed guidance, safety tips, and checklists.

We know you might have some questions about the process, and we’ve done our best to answer them here.

Where can I access the enhanced cleaning information?
The five-step enhanced cleaning process is based on Airbnb’s cleaning handbook, which was developed in partnership with experts. The comprehensive handbook includes expert-backed guidance, a list of supplies to stock up on, safety tips, and checklists. You can find additional tips, custom checklists, and more in the cleaning section of your Performance tab.

What’s the difference between the five-step enhanced cleaning process and the COVID-19 safety practices?
The five-step enhanced cleaning process is just one part of the COVID-19 safety practices. Hosts and guests must also wear a mask and practice social distancing when interacting in person.

Do the COVID-19 safety practices apply to guests?
Yes, the safety practices require guests to wear a face mask and maintain 6 feet (2 meters) distance when they interact in person with hosts and other guests who aren’t in their group.

Why are all hosts now required to follow this five-step enhanced cleaning process?
As the pandemic continues, it’s important that we all do our part to help curb the spread of COVID-19. We know it can be difficult to adopt a new cleaning routine, so we’ve put together a comprehensive cleaning handbook that includes expert-backed guidance, safety tips, and checklists.

How will guests know that I’ve committed to the five-step enhanced cleaning process?
Once hosts commit to the process, they'll get a special highlight on their listing page, so guests will know they’ve agreed to follow a consistent cleaning standard. There are a few things you need to know about the listing highlight:

  • To receive the highlight, hosts will need to agree to follow the five-step enhanced cleaning process for all their listings between each guest stay

  • Private room hosts will need to follow additional guidance to commit to the cleaning protocol and get the listing highlight

  • Once you commit to the process, the highlight will appear on your listing page within 24 hours

How will Airbnb verify that hosts are following the cleaning process?
Hosts are required to follow the five-step enhanced cleaning process. Our review system offers additional checks and balances—if a host isn’t following the requirements, guests can bring it up in their reviews of the space.

What if I don’t attest to the COVID-19 safety requirements?
Beginning October 12, 2020, hosts who offer accommodations will find a prompt in their app or dashboard that will include the five-step enhanced cleaning process and a page where you can attest to the COVID-19 safety requirements. By not attesting to the requirements by November 20, 2020, your account may be subject to warnings, suspensions, and, in some cases, removal from Airbnb.

What if a guest reports a host who has committed to the five-step cleaning process but isn’t upholding the standards?
We believe that most issues can be resolved with extra host education and support. However, hosts who repeatedly or severely violate cleaning standards may be subject to warnings, suspensions, and in some cases, removal from the Airbnb platform. 

If I commit to the five-step cleaning process, it’s going to cost more to clean. How will I pay for that?
As a host, you have the option to add a cleaning fee to your listing, and what you charge is completely up to you. Adding a cleaning fee—or adjusting yours if you have one already—can help offset any additional costs of following these requirements. 

I’m a private room host. Can I participate?

Yes, hosts of stays must follow the five-step cleaning process and will get a special listing highlight after they commit to the process. We know that hosts with common areas face unique challenges when it comes to cleaning and social distancing, so we’ve included additional guidelines.

 

I’ve hired a professional cleaner. How do I ensure they meet the requirements?
You should share the five-step processcleaning handbook, and other resources in the Resource Center with your professional cleaner—and make sure they’ve agreed to follow the standards. You’ll need to agree to each step on behalf of your cleaner, and take responsibility that they’re following the steps.

Are any booking buffers required if I commit to the five-step enhanced cleaning process?
Please note that by committing to the five-step cleaning process, you agree to comply with local laws. This includes following any additional safety or cleaning guidelines from your relevant governmental agency, like how long to wait before entering a space. For example, the U.S. Centers for Disease Control and Prevention suggests waiting 24 hours. If that’s not possible, we recommend waiting at least three hours, or as long as possible after the guest leaves. If you'd like to set a booking buffer between reservations, you can do so in your settings. Leaving extra time between stays doesn’t just reduce the risk of exposure to germs—it also gives you more time after each guest to clean, sanitize, and reset your space.

I host an Airbnb Experience. Do you have cleaning requirements for me, too?
Yes. For those who host in a country or region where in-person experiences have resumed, we’ve created a set of cleaning guidelines and health and safety recommendations and requirements specifically for you. There are also additional guidelines specifically for hosts of food and drink experiences and hosts of Adventures. All hosts of in-person experiences are required to take a quiz and attest to following these guidelines.

Beyond the requirements, do you have additional guidelines on hosting and traveling during COVID-19?
In addition to the COVID-19 safety practices, here are other steps that hosts and guests must take when hosting and traveling during this time:

  • Make sure to wash your hands often, and avoid touching your face at all times

  • Don’t travel or host if you’ve recently been exposed to or have symptoms of COVID-19

  • For more info, please read the health and safety guidance for hosts and guests, and be sure to follow any relevant local requirements

You want to avoid the negative consequences that could result from failing to take care of damages when they occur. Our crew will ensure you are made aware of damages so you can avoid any negative results and take care of problems as they arise.

When you need to schedule a cleaning for your rental, it can be time-consuming if you have to visit a store or pick up the phone and call to do so. When you need a cleaning, you can easily schedule our Airbnb cleaning service online from the comfort of your own home or wherever you happen to be. We tailor our house cleaning services to your schedule. We understand that as an Airbnb host, you have a high turnover of guests and will need several consecutive cleanings.

Never has scheduling a cleaning been more convenient. 

You want everything to be just right for each and every guest that graces your home. This includes fresh linens and a thorough cleaning of your home that will ensure your new guests have a comfortable stay and will be ready to return on their next trip. Our Airbnb cleaning services in Norwich, Norfolk will ensure your home is ready each time a new guest arrives. We will ensure you are happy, your home is clean and most importantly, your guests are satisfied.